Call For Peace

Our offshore contact center services are generally divided into inbound and outbound services.

Outbound services include advisory services, collection, credit and sales verification, loyalty program management, market research, reactivation, reinstatement and telemarketing functions.

Inbound call center services include help desk, reservations, order taking, order entry, customer service / customer care, technical support, billing and payment authorization, dealer location, direct response, directory services, electronic eligibility services, lead generation and management, order processing, sales, and telemessaging.

Our customer support / customer care inbound contact center services employ multiple communications channels, including telephone, facsimile, voice mail, e-mail, instant messaging and Web chat communications.

We Provide:

● Financial Services
● Inquiries Handling
● Help Desk
● Sales Acquisition
● Account Activation
● Information Lines
● Reservations
● Prescription Services
● Customer Service
● Order Response
● Overflow
● Mail Order Programs
● Complaint Handling
● Customer Acquisition